Frequently Asked Questions

Yes, we offer both doorstep delivery and self-collection. For more information, please click here

We accept Visa, Mastercard and Amex credit or debit cards

Yes! Gift message will be printed and attached on each box. You can request to add a gift message before adding to cart. If you wish ordering more than 1 item and would like to deliver to multiple addresses with unique gift messages, you can add the gift messages on the same page where you input the addresses

Products with a lava core can be kept at room temperature for up to 3 days in an airtight container
Chocolate chip cookie bites can be kept at room temperature for up to 2 weeks in an airtight container

Yes, we would recommend you to warm them up in order to enjoy the ultimate lava effect! However, do not overheat the cookies as it may harden them. You can do so using:

Microwave: Place bakes and a separate small bowl of water in medium heat for 20-40 seconds (or longer). Leave to cool

Oven: Preheat oven to 170°C. Place bakes in the middle rack for 3-6 minutes (or longer). Leave to cool

We would recommend you to warm them up a little longer in order to enjoy the ultimate lava effect! However, do not overheat the cookies as it may harden them

We are not halal-certified, but our products do not contain any pork, lard, alcohol or pork gelatin

Yes we do! Simply click here for more information

Have more questions? Email us at hello@bittenandco.com or direct message us on Instagram @bittenandco.